Inbound Call Center Services

Answering Service!

24 hours Live Answering Service

Answering service denotes an essential business service that most businesses are found to make the best use of. Regardless of your business size, an answering service is used to answer telephone calls and convey business messages to the respective clients.

In the current economic situation, companies are gradually turning to call center answering services to bring back business operations in the right shape, saving some costs at the same time. For business owners all over the United States, answering service is the cost-effective and the right way to seek effective solutions for all types of office and telecommunication requirements.

In today's world, an answering service has emerged as a significant business feature due to limited time and budget constraints. A call center answering service can essentially get to answer each and every call and forward the targeted message. This is how company employees can be relieved of unnecessary tasks and can concentrate more on the core business areas. This in turn results in more profit for a company and makes the business operations more streamlined.

Why Select Bethel Technology Services?

Bethel Technology Services offers live answering service under the well-designed inbound call center services. With years of proven track record, Bethel Technology Services offers integrated outbound call center service, inbound call center service, order taking, customer service assistance and other phone answering services. We are specialized in offering accurate and effective answering service that will help to save both time and cost.

Features on Offer:

    Qualified professionals offering customized and live call answering service

    Receiving your messages via sms/voicemail/fax/e-mail

    Updating and customizing your phone answering instructions right away

    Call diverted perfectly to landline or mobile

Our service -Benefits You Reap

    Gaining a professional edge regardless of your business size

    Personalized assistance, the next good thing that you can have

    Serving the best economic alternative

    Get to save thousands or more on cost of organizing a set-up

    Your customers usually expect to get continuous support and this is where the need to have live answering service arises. Some companies engaged with medical services, real estate, print media, heating, emergency home repair, air conditioning often make use of live answering support. Apart from these, there are several other companies using answering service as well.

    The live answering support operated under inbound call center services can be an ideal gateway to create huge client base. At Bethel Technology Services, it is the sole responsibility of our live operators to obtain the name of callers, their address and phone numbers followed by a brief message.

    Call centre answering services play a crucial role in the daily activities of any organization. The moment you turn your phone to an answering service, our call center agents will take up the job of representing the company, the voice reflecting your business ethics and smile of the customer service department.

    It is the essence of the answering service by Bethel Technology Services that can make you maintain the loyalty of your potential customers in the long run.

Customer Services

Experience Growth, Excitement, Success at 24x7

Good customer service is all about building a reputation among your prospective customer base. It stands as an important principle followed by the customer service providers to have more and more potential customers. Successful businesses usually focus on three basic elements of customer relationship management. These include customer care, customer growth and customer acquisition.

Customer relationship management showcases a fine integration of diverse processes, people and technology only to meet each and every aspect of a business, which involves marketing, technical support, sales and customer. For a successful business undertaking, simply attaining new customers will never prove to be enough especially when your aim is to maintain a larger client base. In today's business world, true value only comes from specialized customer services. It is only through customer care retention program and growth of the obtained customers that you can make a larger base of the clients.

Most companies invest huge amounts with the aim to build a stronger customer base. Selection of a particular customer service always tends to matter when you embark on a huge base of potential clients. So why not choose and maintain a superior customer service program that brings you best experience with expected investment return as well?

Customer Services at Bethel Technology Services

With years of business experience, Bethel Technology Services has developed its own customer relationship management services to meet the growing needs of all our clients. We bring you customer services offered under our dedicated inbound call center programs. Through our inbound call center customer service, you will be able to track down the buying patterns of the customers. You can also detect the current market trends and can sell your own service or product.

Over years of industry experience makes Bethel Technology Services one of the leading contenders in offering customer care services. We bring you comprehensive customer relationship management programs to offer expected results from our service. We value customer service to be the basis of any business. In order to make you win large number of customers and also to get them coming back again and again, we institute quality customer care services all the way to meet business goals.

Customer service is the face of a company and through this service you can build or break your own reputation. Customer service at Bethel Technology Services involves the entire process of planning, organizing and lastly delivering ideal customer support services. It includes diverse processes of customer assistance, training including installation, troubleshooting and configuration catered in response to the individual requirement of the customers.

Our customer services are catered under specialized areas. These include

    Quick support to get control on your brand integrity

    Customer Retention

    Solving Account Queries

    Order management

    Billing Queries

    Reservations

    Booking

    Product Information

    Maintenance